Client Testimonials

We have recently acquired the services of Tresami, for our groups IT services provision. The positive change in this area has been of great benefit to our group of companies. Lee and his team have proved time and time again to be informative, responsive and understanding of our needs, our wants and aligning our critical server, storage and security requirements with the ever changing environment and growth we experience.

Tresami has become quickly, a critical part of our company process. We value and continue to nurture the growing relationship.

Andrew Bernardino

Annlyn Motors Volvo are proud partners with Tresami Managed IT Services. Tresami have been looking after all our IT needs for over 15 years. Lee and his team have provided us a service that has proven to be over and beyond. Like most small business IT is the great unknown. Tresami has shown that they are up to any task. Whether it be internet, email PC or providing assistance with our in house Industry based DMS ,Tresami has been up to the task. This has enabled us to work on our own business knowing full well that all our IT requirements are being looked after professionally and at all times keeping up with the IT industry changes.

The support that Lee and the team has given us has always been of the highest standard. Whether it be routine upgrades and maintenance or in emergency situations the team has delivered every time. We have had to move the main frame on two separate occasions . On both these occasions the work was performed out side of working hours and with no effect on the running of our business on time and on budget.

The Tresami Team gives us the confidence in knowing that they are able to attend to all of our IT needs however large or small. I would have no hesitation in recommending their services to any potential clients.

John Dunn

I have worked with Lee and his team for close to 8 years and am always really impressed with their responsiveness and customer service orientation.

I’ve never had a problem too hard for them to solve and they never make my team feel stupid when we contact them with those pesky questions!

I can highly recommend them to any small or large business

Vin Allen

Tresami Managed IT Services have been an integral part of my business for a number of years.

The support, advice and solutions they offer enable’s my business to function from day to day.

Lee and his staff are just a phone call away, with prompt, reliable and friendly service.

I recommend Tresami to anyone running a business.

Richard Hogan

BBH have been using Tresami for approx. 5 years, during this time Tresami have become our own IT department.

We use Tresami for everything, from setting up and installing new computers to looking after emails, printers and phones.

We have the confidence to pass on all IT issues and know they will be handled in a professional and timely manner.

Mel Rivera

Tresami have set up our computers, servers, printers etc. from scratch for our new business and I have been very impressed with the service provided – it is prompt, friendly, cost effective and more importantly fixes the problem.

There are many components needed to run a business and the more items you can confidently delegate the more effectively you can work on your core business and Tresami allows me to do this.

Matthew Neale

Willowdene Constructions have been using Tresami Managed IT Services for approx. 10 years.

It’s very important to our business to have a good relationship with our IT Company, someone you can trust, speak directly with the person and ask as many questions that you need to.

Tresami are extremely responsive to any Support we request whether it be onsite issues or they can log into our computers, which is very important to keep your business going.

We have upgraded servers and computers and all work is quoted so you are aware of all costs upfront.

Working with local Business’s is important for our community and when you come across a company as professional and Trustworthy like Tresami Managed IT Services and I Highly recommend their services to anyone.

Sandra Kirkby

Tresami have been very helpful in our services as they are always readily accessible for when we have questions and are having software and IT troubles. We are able to call them and they solve the problem straight away. They have benefited our business by allowing quick and easy service to clients, and allow us to easily communicate with both colleagues and clients.

We would definitely recommended Tresami to anyone looking for a new IT company to not only provide good software, but also excellent service.

They have also significantly improved our communication system with our office located overseas, in the Philippines

John Saade

We engaged Tresami to help set up a new office and very quickly saw what they could provide. As a result, they became our IT support provider for our company. We have worked with them for three years now and I cannot speak highly enough of them. I can honestly say that I cannot think of a time when they have not delivered on expectations. Their phone support team have excellent customer service skills and are very knowledgeable.  Their advice on products and systems is always spot on, and their on-site support is also outstanding. Their pricing is also transparent, fair and reasonable, and had contributed to building long term trust with them.

Working with Tresami means that I do not have to worry about IT systems, upgrades and support. I am confident my business IT will function properly and that my staff can focus on what they do well. I am also confident that I can leave this important aspect of my business to be looked after by someone I trust.

Tony Merrit

We have been a contracted customer of Tresami for over 15 years.

We maintain that working relationship not just through loyalty but absolute satisfaction.

The Tresami Support team are always on hand to assist my staff if needed and our systems are well maintained and always operational which makes our business run smoothly.

If newer or updated solutions become available, we are always informed and any quotations provided are always competitive.

Lee and the Tresami team are a pleasure to work with and we strongly recommend Tresami to any business.

Chad Campbell

We have been using Tresami for our IT and computer equipment supplies for over 4 years. They maintain our Servers and network across our branches.

Their level of expertise has been excellent and we couldn’t be happier with the service we receive. Their response time is excellent whenever we have an issue.

Since using Tresami our downtime has been minimal. We have no hesitation recommending them to anyone looking for a complete IT solution.

Glenn Clark

Our choice to consider Tresami was brought around from our previous provider seeming to always sell us new hardware as a problem to IT issues when it wasn’t always the case.

We spoke with Lee for a honest and accountable approach to our needs. The conversation to the cloud was the start of that proposal and the continued support throughout the team to this point has been seamless. In a recent discussion Lee advised me from spending too much on unnecessary hardware which I greatly respected.

We have built a reliable relationship with the team and they deal with our inquiry or come on site in a timely and effective manner.

Our business is about time and we cannot afford disruption with our IT, our partnership with Tresami ensures that we maintain the efficiency we require.

The trust we have built in Tresami has resulted in referrals to our clients as we can rely on a reliable and accountable service being provided to them.

Shanaka De Silva

Nepean Food Services have been involved with Tresami Managed IT Services for the last six years.

Our Organisation is run by very dedicated staff members who unfortunately have very good community service ability but no computer skills at all. There were many times we were on the floor flaying in our attempt to get computers to work. It was then decided to get the experts in to assist us with our computer issues.

This has been the best decision for our team as we are now able to concentrate on what we do best in providing our quality services to our clients in the Penrith LGA and Warragamba and Silverdale areas.

Tresami has set up our server, taught us how to backup, setup our client management system, ensures regular maintenance of the server and all the computers and fixes any computer issues promptly. When we ring them with a problem they either come out straight away or are able to fix the issue on team viewer.

Having this support has given our service extreme confidence as we know that if there is an issue Tresami is able to fix it.

We have really been able to grow our service due to this computer assistance. We started with two computers and now have nine computers which are all networked to our client management system. We started with 120 clients and now have over 500 clients.

We are now able to grow our service in other directions with increased need in our area for social support and also working with people with a disability. We feel very secure in the knowledge that all our computer issues are looked after by the experts at Tresami Computer Engineering.

I have no hesitation in recommending them to anyone who would like the security of having their computer systems managed by the experts that work for Tresami.

Ditte Kozak

I honestly don’t know how small businesses cope without having Tresami on board. We are an online business and the computers ARE our business. Without them we don’t have a business, it is as simple as that.

Many times we have had computer issues that would have shut us down and all it takes is a phone call to Tresami and they are on to it. It’s not just the computers either, they help with printers and consumables.

The 2 main things you need in a small business I believe are a good accountant and a good computer guy. You wouldn’t get any better than Tresami. They do regular maintenance and if something goes wrong it just takes a phone call.

Because of the advice from Tresami we have battery back up on our computers. In case of a black out it gives us time to save our work before we lose the power. This can save hours of  having to reset our stamps and invoicing. Our computers are all networked, and they all work happily together. They are regularly maintained and it’s just one less thing we have to worry about.

WE LOVE YOU GUYS!!

Maggie

With having the support that Tresami provides we can forget about the day to day computer or technology issues that everyone faces and concentrate on what we do best.  Our client’s benefit by our staff being available at any time to access their information whether being in the office or on the road.

Prior to Tresami we spent hours dealing the software providers, phone and internet services with much downtime to our business.  Tresami now looks after such issues. Its worth it from both a financial and stress perspective.  Let the professionals look after IT issues and you can concentrate on building your business.

We recently upgraded to Microsoft 365 which has allowed us to access emails whether we are in the office, on the road, overseas and whether the server is working or not. Our data is also backed up externally which takes away the stress of losing client data.  All with the help of Tresami.

Chris Ayling

Tresami have been able to meet all of our IT needs, remove the headache of maintaining our IT equipment and keeping up with technology.

Tresami’s support has helped our business maintain 99.999% reliability of service to all who deal with us and provide reliable security to our IT Infrastructure. When annoying IT threats have occurred we have to date, not lost a byte of critical data.

I have experienced a number of IT providers and was forced to do it myself until I gave Tresami a go and have never looked back. It was one of the best decisions I have ever made and trust them fully. We have had a number of server installations / migrations and they have all gone to plan and within budget, It’s amazing how many Computers you need to have to produce a Egg!

Frank Pirovic

Tresami Managed IT Services are very accessible near our business, support from them is absolutely excellent.

Work assigned to Tresami support desk and gets done, without us following it up. They have a fabulous team. Response time is one of the best I have seen in more than 3 decades I have been in the ICT industry. Can do attitude. Never once I had to repeat what technical issue we were having, they are quite good in ICT industry.

Tresami has always guided us in cost benefit analysis every time we had a ICT project planned, from CAPEX to execution stage. Visibility of our support request is good from their Help Desk system, it works for us.

Vinod Manambrakat

Tresami helped us to control our costs whist maintaining great service and excellent hardware for our business to grow. We have been able to focus on our business while Tresami looked after our IT needs

We have been using Tresami for over 10 years, they have a great team of qualified people who are willing to help. You won’t find nicer people with better real world outcomes that will help your business.

Anthony Meyer